The calculation
What you already paid plus what the provider still wants should reconcile with total EOB patient responsibility.
Enter the current balance from your provider bill and the patient responsibility from your matching EOB. Add anything you already paid, and Steward shows any unexplained difference.
The checker adds what you already paid to what the provider still wants, then compares that total with the EOB patient responsibility.
What you already paid plus what the provider still wants should reconcile with total EOB patient responsibility.
A higher provider total can come from a missing insurance adjustment, an uncredited payment, an early bill, or mismatched documents.
Line items, duplicate services, codes, denials, network status, and coverage decisions require the actual documents.
CMS recommends comparing the provider bill with the EOB patient balance, checking detailed line items, and looking for duplicate or undocumented services. Read the CMS bill-error guidance →
Use the total labeled Patient Balance, What You Owe, Your Share, or Patient Responsibility on the latest completed EOB for this care. Do not use Provider Charges or Allowed Charges.
Include copays, deposits, and other payments you made directly to this provider for the same care. Do not include the amount your insurer paid.
No. This tool checks three totals only. A bill can still contain duplicate services, incorrect codes, a wrong network status, a coverage denial, or care you did not receive.
Ask your health plan whether the provider submitted the claim and whether a completed or revised EOB is available. If you did not use insurance, compare the bill with your written good faith estimate instead.
No. The comparison is calculated in your browser. This form does not send or store the amounts and does not ask for names, providers, diagnoses, account numbers, or claim numbers.
Upload the bill and EOB. Steward checks the documents, contacts the provider or insurer, files the supported dispute or correction, and follows the response.
This checker provides general information, not legal, medical, or insurance advice. Separate bills, revised EOBs, plan terms, and the facts of a claim can change the result.
Steward is software acting on your instruction, not a lawyer, accountant, or licensed advisor.