The cancellation route
Sign in to Amazon, open Accounts and Lists → Prime, and use the End Membership flow. Amazon also links the flow from its End Your Amazon Prime Membership help page. A Prime membership provided through another company is managed with that company.
How to Cancel Amazon Prime: step by step
- 01
Open the Prime membership page
Sign in and open Accounts and Lists → Prime, or follow the End Membership link on Amazon’s help page.
- 02
Choose End Membership
Continue through the prompts. Amazon may present pause or reminder alternatives before the final confirmation.
- 03
Check refund eligibility
Amazon says paid members who have not used their benefits can be eligible for a full refund of the current membership period, processed in 3 to 5 business days.
- 04
Confirm the end date
Verify the membership page shows the end date and that no renewal charge follows.
Before you cancel
Unused benefits can mean a refund
Amazon says a full refund of the current membership period is available to paid members who have not used their Prime benefits in that period.
Linked subscriptions stop renewing
Amazon says additional subscriptions tied to the Prime membership will not renew once Prime ends.
Prime through a partner is managed with the partner
Amazon says a Prime membership received through another company, such as a carrier, is managed through that company.
What counts as done
Steward walks the End Membership flow, declines the retention offers you do not want, checks whether the unused-benefits refund applies, and saves the end date and confirmation.
Official sources
Updated July 10, 2026, for United States accounts. Cancellation routes, fees, deadlines, and refund eligibility can vary by plan, billing provider, location, and merchant policy. Steward shows you the final terms before taking the supported route or preparing the handoff.
Questions about canceling Amazon Prime
Will Amazon refund my Prime membership when I cancel?
Amazon says paid members who have not used their benefits in the current period are eligible for a full refund of that period, processed in 3 to 5 business days. Otherwise the membership generally runs to the end of the paid period.
Does ending Prime cancel my other Amazon subscriptions?
Amazon says additional subscriptions tied to the membership will not renew after Prime ends. Review any add-on subscriptions before confirming.