The cancellation route
A membership created on the web is managed at Peloton’s member subscription preferences page. Peloton says a membership created through a third-party platform such as the Apple App Store or Google Play must be canceled on that platform, which handles the billing.
How to Cancel a Peloton App Membership: step by step
- 01
Identify where the membership was created
Check the billing statement or the Peloton account to see whether Peloton, Apple, or Google bills the membership.
- 02
Use the matching route
Cancel web memberships in Peloton’s subscription preferences. For Apple, use Settings → Subscriptions; for Google, use Play Store subscriptions.
- 03
Complete the prompts
Confirm the cancellation and note when access ends.
- 04
Save the confirmation
Keep the confirmation and verify no further membership charge arrives.
Before you cancel
All-Access is a different membership
The All-Access Membership tied to Peloton equipment is managed separately from the App membership. Make sure the right one is being canceled.
Third-party billing controls the route
Peloton says a membership created on a third-party platform must be canceled through that platform because it handles the billing directly.
Check the timing against the billing date
Cancel before the next billing date to avoid another month, and confirm how long access continues after cancellation.
What counts as done
Steward determines which platform bills the membership, completes the supported route, and saves the confirmation and the date access ends.
Official sources
Updated July 10, 2026, for United States accounts. Cancellation routes, fees, deadlines, and refund eligibility can vary by plan, billing provider, location, and merchant policy. Steward shows you the final terms before taking the supported route or preparing the handoff.
Questions about canceling Peloton App
Is canceling the Peloton App the same as canceling All-Access?
No. The App membership and the equipment All-Access Membership are separate subscriptions managed in different places. Confirm which one you hold before canceling.
Why can Peloton not cancel my membership directly?
Peloton says memberships created through a third-party platform such as Apple or Google are billed by that platform, so the cancellation has to happen there.